FAQ & Contact Us
Here you can find an immediate answer to our most commonly asked questions. If these questions were not what you have in mind, please scroll down to send us a message. We are happy to help you!
Do you offer dropshipping?
Unfortunately we are not yet able to offer dropshipping, as our systems are not yet capable of handling incoming dropshipping orders. However, we are working hard to add this functionality. Sign-up to our newsletter to be the first to know when we're ready to dropship.
Can candies & snacks be shipped everywhere?
DHL and Fedex are not able to accept food products in international shipments so they are not available for selection when choosing a shipping method. However, candies and snacks can be shipped via Registered Airmail and Express Mail. If your order is large, we can also check the availability of sea and air cargo options and their pricing. Please see the Shipping Info page for more information.
Can I use your product photos & descriptions?
You can use the product photos from our site but please do not remove any logos or watermarks. Unfortunately we cannot let others use our product descriptions, as duplicate content is bad for SEO.
Do I need a wholesale account?
You don't need to create a wholesale account or get approved before being able to order from us. Just select the products and proceed to checkout. You can easily register your account before finishing your order.
Do you have a question? Please send us a message and we will reply within 1 business day. We also warmly welcome feedback, questions, suggestions, and ideas for improving our store & service. Your comments are important to us!
Unfortunately due to high volume of customer service requests we cannot provide service via telephone.